just a protocol analyzer. While our solutions
offer the deepest drill-down into network problems,
they also provide back-in-time analysis, reports,
trending, alarms, application tools, route monitoring,
Troubleshoot better and smarter. From VoIP analysis
to stream reconstruction, you'll have the tools
to maximize uptime and reduce resolution time.
What's New in Observer 14
Observer 14 is aimed at reducing resolution time
by optimizing the troubleshooting process. Our
newest Observer platform provides significantly
enhanced application analysis, strengthens proactive
troubleshooting, and adds to our top-end reporting
server for a more comprehensive, streamlined performance
Take advantage of Observer 14 features:
Easily determine how your network and applications
are performing and quickly drill down to review
and resolve any network, application, or server
Observer 14 automatically establishes performance
baselines for all performance and time-based metrics
including response time, MOS, or network utilization.
Based upon retained data, Observer calculates
the baseline defining normal performance as well
as deviations indicating degraded and unacceptable
performance. Compare performance by time of day,
day of week, or day of month. For example, compare
application performance of every Wednesday for
the last six weeks, or the 15th of every month
for the last 4 months.
Auto-baselining is available in Observer
Suite and Observer
Reporting Server (ORS).
Create relevant performance reports faster within
Observer Reporting Server. Our streamlined reporting
interface provides simple report setup. New graphs
and reports increase the ways to view and analyze
performance problems. For example, new threshold-based
reports display color-graded views of application
response times making it easy to identify periods
of acceptable and poor performance.
The enhanced reporting interface is offered through
ORS, while new graphs and reports are found in
14 offers a new approach to tracking and investigating
performance problems. Currently, the network team's
investigation is typically a single path determined
by the analysis tool. Observer Reporting Server
offers choices with each report allowing the network
engineer to define the investigation course. The
network team is able to view relevant reports
and data in a logical order determined by the
users, their specific problem, and their environment.
This approach saves troubleshooting time allowing
you to address and resolve the problem directly
rather than sifting through useless data and reports.
Solution-centric workflows are available in Observer
Suite and Observer
and aggregate a virtually unlimited number of
NetFlow devices into a single Observer console
for reporting and analysis.
Use Network Instruments' Advanced Expert Probe
as a NetFlow collector to tap into flows from
hundreds of devices simultaneously. Monitor high-level
performance metrics, including real-time statistics
like Top Talkers, bandwidth usage, and long-term
Available with Observer
Increased ORS Performance
Observer Reporting Server has been completely
re-engineered to significantly increase reporting
performance and data processing. The structures
for storing and accessing data have been optimized
for enterprise networks and migrated to a 64-bit
Windows system. The result? A powerful reporting
and monitoring engine that processes data 2 to
4 times faster.
Track the User Perspective
Understanding end-user experience is key to improving
overall performance. Observer 14 provides greater
end-user detail with key end-user response metrics.
For example, track total response time and individual
server/network propagation delay by user stations.
User station metrics can be tracked within Observer
Reporting Server and Observer Suite.
Sometimes response time is not enough to accurately
troubleshoot performance problems. Observer provides
in-depth application performance metrics unparalleled
in the industry. Observer's application transaction
analysis provides application-specific details
for diagnosing issues unique to individual business
With Observer 14, all application protocols now
provide greater error and transaction details.
In addition, support and analysis for Citrix (CGP),
DHCP, LDAP, and VoIP (H.323/225, H.323/245, H323/RAS,
Megaco H.248, SCCP (Cisco Skinny), and SIP) have
Application Transaction Analysis is available
in Observer Expert,
and Observer Reporting
Companies continue to depend on Observer to monitor
and optimize VoIP and unified communications (UC).
Observer 14 offers several new features making
troubleshooting VoIP/UC issues even easier.
Monitor SRTP Traffic
Most analysis tools are blind to Secure RTP traffic
and unable to accurately monitor or diagnose SRTP
issues. Observer can now show call quality metrics
on SRTP without impacting the security of the
Aggregate Trace Files
Often different VoIP components like call setup
and RTP streams are captured in separate capture
files, making the analysis of these conversations
difficult. Observer 14 can now aggregate trace
files for more accurate and efficient problem
Available with Observer
Reporting Server, and GigaStor.
Track NetFlow In Any Environment
Although leveraging NetFlow is popular for performance
management, these analysis tools are limited to
routed traffic. Use GigaStor to produce NetFlow
from any device in any network environment, including
servers and non-NetFlow capable routers and switches.
GigaStor captures and converts packets into NetFlow
data flows, pushing them to reporting applications.
This capability is especially valuable for Network
Behavior Anomaly Detection (NBAD) and compliance
The NetFlow Agent is a feature in GigaStor.
Define and Analyze Microbursts
Observer’s microburst reporting and analysis to
define the duration and utilization threshold
of microbursts down to the nanosecond. New analysis
options provide greater flexibility for investigating
microburst interference. Track the percentage
of time bursts occur or microbursts per interval.
Microburst analysis is ideal for transaction-heavy
organizations such as financial services, where
tracking delays at the nanosecond level can be
Microburst analysis is available in GigaStor.
For large organizations, Observer provides full
decode and analysis of Asynchronous Transfer Mode
(ATM) over OC-3c and OC-12c. Observer offers 40
ATM-specific experts. In addition, Network Instruments
now provides OC-3c and OC-12c hardware probes
that support ATM.
Available with Observer
Reporting Server, GigaStor,
and WAN probes.